Legal

Refund & Cancellation Policy

Last updated: 11 September 2026

This policy explains how billing, cancellations, and refunds work for snazzy, operated by Ashlytic Labs LLP. It applies to all paid plans and forms part of our Terms of Service.

Free plan

snazzy offers a Free plan that never requires payment. You can use it for as long as you like at no charge, and there is nothing to cancel or refund.

Paid subscriptions & billing

Paid plans (Pro and Studio) are billed in advance on a recurring monthly basis. Prices and any applicable taxes are shown at checkout. Your subscription renews automatically at the end of each billing period until you cancel. Purchases are processed by Paddle, our Merchant of Record, who appears on your statement and issues your invoice.

Cancelling your subscription

You can cancel at any time by emailing hello@snazzyy.shop — that route always works and we action it the same day — or from your dashboard wherever self-serve management is available to you. When you cancel:

Refunds

We offer a 30-day money-back guarantee. Contact us within 30 days of your payment and we will issue a full refund — no questions asked. Duplicate or accidental charges are refunded in full.

How to request a refund

Email hello@snazzyy.shop with the email address on your account and the approximate date of the charge. Refunds are issued to your original payment method, usually within 5–10 business days depending on your bank or card issuer.

Your statutory rights

Nothing in this policy limits any non-waivable refund or consumer-protection rights you have under applicable law. Where such rights apply, they take precedence over the terms above.

Contact

Questions about billing, cancellations, or refunds: hello@snazzyy.shop.